FAQs: Pilot Program
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Is a contract required for the pilot?
No contract is needed for the pilot—it’s completely free and no-commitment. If you decide to continue after the pilot, we’ll provide a simple, transparent agreement tailored to your practice’s needs, with clear terms and no hidden fees. You’ll review and sign it before moving forward.
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What happens during the pilot?
During the pilot, we’ll automate up to 10 tasks we scoped together, aiming to save you 10–15 hours. You’ll get daily check-ins to track progress, and we’ll ensure seamless integration with your EHR (e.g., Epic, Cerner). After 30 days, we’ll hold a final review meeting to share results, like hours saved, and discuss next steps.
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What happens after the pilot?
At the end of the pilot, we’ll review the results (e.g., “We saved 12 hours on 10 prior authorizations”) and discuss a tailored pricing plan if you’d like to continue. If you’re ready, you’ll transition to a paid plan that fits your needs starting after the pilot.
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How does pricing work after the pilot?
We’ll create a pricing plan based on your practice’s needs and the time we save, like 20–30 hours a week. Pricing depends on factors like task volume (e.g., 50 claims/month), but we’ll discuss all details with you after the pilot to ensure it’s a perfect fit for your budget.
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Can I adjust the pilot if my needs change?
Yes, if your priorities shift during the pilot—say, from claims appeals to patient intake—we’ll work with you to adjust the 10 tasks or timeline. Just let us know, and we’ll adapt to ensure the pilot meets your current needs.
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How does h3alth AI ensure HIPAA compliance?
Your patient data’s safety is our priority. We use Azure OpenAI’s HIPAA-compliant platform with end-to-end encryption (AES-256), strict access controls, and audit logging. We sign Business Associate Agreements (BAAs) with all practices, and our team is trained in HIPAA requirements to protect your data during the pilot and beyond.n goes here
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What security measures protect my data during the pilot?
We secure your data with industry-leading measures: encrypted storage and transmission, secure cloud infrastructure (Azure, SOC 2 compliant), and regular security audits. Only anonymized or minimally necessary data is processed, and we never store unprotected PHI, ensuring your practice stays safe.
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Who owns the data I share during the pilot?
You own your data—always. Any data you provide (e.g., sample forms) remains yours, and we only use it to process tasks during the pilot. If you choose not to continue, we’ll delete all data securely upon request, per HIPAA guidelines.
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What happens if there’s a regulatory issue during the pilot?
While we’ve designed our pilot to fully comply with HIPAA and other regulations, if any issue arises, we’ll address it immediately. Our transparent process ensures you’re protected, and we’ll work together to resolve any concerns quickly.
Have more questions about h3alth AI?
We’re ready to answer your questions about our pilot, discovery meetings, or any part of our process. Let us know what you’d like to learn.
Fill out the form — we’ll get back to you personally within 24 hours.
🔒 HIPAA-compliant. Everything you share stays confidential.